1. Introduction

Welcome to Lunote ("we," "us," or "our"). We value your privacy and strive to protect your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you use our services.

2. Information We Collect

2.1 Personal Information

We may collect information that can be used to identify you, such as your name, email address, and any other details you choose to provide when you:

• Create or manage your account
• Contact our support team
• Interact with our services

2.2 Usage Data

We automatically collect certain data about how you access and interact with our services. This may include your IP address, browser type, device information, and usage patterns.

2.3 Shopify Store Data

When you connect your Shopify store to Lunote, we collect store-related data such as product listings, inventory updates, and basic customer interaction metrics. We only access data necessary to provide our core features.

3. How We Use Your Information

• Service Provision: To operate, maintain, and improve our platform and its features.
• Communication: To send you updates, respond to inquiries, and provide support.
• Personalization: To tailor the content and recommendations you see, such as generating social posts aligned with your brand voice.
• Analytics: To understand usage patterns and improve our services.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted partners who help us run our platform (e.g., hosting or analytics). They have limited access to your data solely for the purpose of performing tasks on our behalf.
• Legal Obligations: If required by law or to respond to valid legal requests (e.g., subpoenas or court orders).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

• Access and Update: You may request to review or update your personal information at any time.
• Opt-Out: You can opt out of certain communications by following unsubscribe instructions in our emails or contacting us directly.
• Data Deletion: You may request the deletion of your data where applicable by law.

7. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or by posting a notice on our site prior to the change becoming effective. Your continued use of our services after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: